Keeping your existing customers on board is a tough task in this competitive world. You need a mix of marketing strategies and…
You’re never going to be able to maximize sales if you’re trying to do it all by yourself. To compete with the…
The online shopping industry has been growing at an incredible rate, and so have ecommerce challenges. For example, the rise of digitalization…
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Traditionally, new year’s is a time for setting personal goals. But if you’re running a business, it’s also a good time to…
United Airlines Cinches Best Emerging Tech Award For ‘Agent On Demand,’ Powered By Acquire Technology
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United Airlines has soared to new heights with its Agent on Demand customer service platform — providing fliers with easy, contact-free access…
Brand and customer experience are two sides of the same coin. What we mean is this: how customers see you as a…
The B2B customer journey is a complex matter, packed with a host of different touchpoints that affect customer experience. Understanding that complexity…
If you’re curious about the state of chatbots, read further: we have shortlisted 30 chatbot statistics to give you an idea of…